Practical guides from our technicians: what you can safely check yourself, and when you need a technician.
An oven that won’t light, lights then goes out, or burns food from below. The gas oven faults we see most in homes, and what causes each.
Grease is the main cause of a weak flame, but the wrong cleaning causes faults of its own. The safe way to clean the burners, hob and oven.
What actually happens when a cooker technician visits? The ten checks that cover gas, flame, oven and safety, and why each one matters.
In Ramadan the cooker works longer than at any other time. These checks catch small problems before they turn into a breakdown half an hour before iftar.
Clicking but no flame, or a flame that dies when you let go of the knob. Most causes are simple. Here’s what to check, safely.
